Website Support
Website maintenance ensures your business has the best representation online 24/7.
Website maintenance & support is essential to guarantee that your business always has the best online representation.
I can take the worry and stress off your shoulders with my website maintenance plans.
There is no need to waste hours working out how to do it yourself; I can do it all for you at a fixed monthly fee. Moreover, you can trust me to guarantee your website is continuously performing at its best.
Got any questions? Call me: 0401919405
Basic
The essentials needed to keep your website up to date and secure.- WordPress, Theme & Plugin Updates
- Backups & Security
- Monthly Report
- eCommerce Websites Support
- Membership Websites Support
- Monthly Consulting Calls
- No support included
- Support - $120/hr
Basic+
Perfect for business websites that need regular updates.- WordPress, Theme & Plugin Updates
- Backups & Security
- Monthly Report
- eCommerce Websites Support
- Membership Websites Support
- Monthly Consulting Calls
- * 2 Hours support included
- Extra support - $110/hr
Grow
Great for growing business websites and eCommerce sites.- WordPress, Theme & Plugin Updates
- Backups & Security
- Monthly Report
- eCommerce Websites Support
- Membership Websites Support
- Monthly Consulting Calls
- * 4 Hours support included
- Extra support - $100/hr
Temporary Help
Only looking for a quick fix? Don't worry, I have your back.- Website down? We can help.
- Website broken? We can help.
- Website slow? We can help.
- Refresh your content
- Refresh your design
- Mobile responsive testing
- Website review, report & advise
- More - Enquire today.
About WordPress Website Maintenance Plans
What’s Included in the Packages?
- WordPress Core Upgrades – WordPress software is always up to date.
- Theme & Plugin Upgrades – Peace of mind that your plugins & themes are always up to date.
- Website Backups – Your site can be restored quickly if anything does go wrong.
- Security Monitoring – Constant security monitoring to keep any nasty intruders out.
- 24/7 Uptime Performance Scans – 24/7 monitoring to make sure your site is always available for your customers.
- Database Cleaning and Optimisation – Regularly cleaning of your website’s database to keep it running fast and smooth.
- Detailed Monthly Maintenance Report – Monthly reporting so you can rest assured it’s under control.
- Cancel Anytime – Nothing to lose with no minimum contracts.
Optional Extras
- Branding & Graphic design - I can also include monthly design tasks to your package.
- Digital Marketing - Boost your online precense across multiple channels with our digital marketing packages.
Contact me to learn more about adding any optional extras to your package.
WordPress Website Maintenance FAQ
Website maintenance plans are billed in advance monthly with 7 days payment terms. Any additional hours that may occur during the month will be added to the following invoice.
Glad you asked! Content update requests and minor design improvements are the most common requests. Just be aware that requests for new features to your site will likely result in a formal quote as those usually go over the weekly dedicated time.
Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources – therefore, it does not rollover.
I will assess requests that exceed your plan on a case by case basis, and with approval, work past the time and bill for time exceeded at an hourly rate.
Advanced Analytics is a monthly report with in-depth reporting for your website traffic and SEO. It’s a great way to find opportunities for growth and scale of your business online and is reviewed and discussed in a monthly consulting call.
The purpose of our maintenance plans is preventative care, so we work hard to limit anything from happening. However, if something happens and your website needs emergency care, we will have your back and resolve the issue ASAP.
I cannot promise your website will not be hacked, but I can guarantee I will do everything to prevent it and restore the site with one of our backups.
Email is our preferred form of communication since it yields the fastest response. However, reviewing visual work and brainstorming can work best over the phone or on a video call (I use Zoom). These coaching calls are reserved for clients on one of our WordPress website maintenance plans only. These sessions often use online screen-sharing and provide ongoing training.
Yes you can.
I am all about building valuable relationships with my clients. So I would hate to see you go, but I know financial obligations weigh in on many decisions, so I don’t want to lock anyone in.
Request a cancellation via email to damien.kloot@gmail.com, and I will stop the next payment within seven business days. If your renewal takes place within the time I receive your request and when I’m able to cancel the fee, I will give a full refund of the weekly rate.